Question 1

Where is Kesslwirt located?

Accepted Answer

Kesslwirt is located at Via Montefontana 4 in Castelbello-Ciardes/Kastelbell-Tschars in Vinschgau, South Tyrol.

Question 2

Who runs Kesslwirt?

Accepted Answer

Kesslwirt is run by the Gurschler family. The host family includes Markus, Simone, Celina and Noel.

Question 3

Is Kesslwirt a 4-star hotel?

Accepted Answer

Yes, Kesslwirt is a 4-star hotel in Kastelbell-Tschars in Vinschgau.

Question 4

How can I contact Kesslwirt?

Accepted Answer

You can reach Kesslwirt by phone at +39 0473 861 861 or by e-mail at info@kesslwirt.it.

Question 5

What are Kesslwirt's general opening hours?

Accepted Answer

Kesslwirt is open daily from 10:30 to 22:30. On Sunday it is open from 09:30 to 22:30. Saturday is the day off.

Question 6

How many rooms and suites does Kesslwirt have?

Accepted Answer

Kesslwirt offers a total of 26 rooms and suites.

Question 7

What views do the rooms offer?

Accepted Answer

Some rooms look out towards Juval Castle. Others offer views of the Adige river, the apple orchards or the Tomberg mountain.

Question 8

Are the rooms non-smoking?

Accepted Answer

Yes, all room categories are non-smoking. The Italian statutory smoking ban applies throughout the hotel.

Question 9

When is check-in possible?

Accepted Answer

Check-in is possible from 15:00.

Question 10

By when must check-out take place?

Accepted Answer

Check-out must take place by 10:00.

Question 11

Is there a car park at the hotel?

Accepted Answer

Yes, there is a free, on-site car park belonging to the hotel.

Question 12

What is included in the prices?

Accepted Answer

Prices are per person per day or per package, including gourmet half-board and Kesslwirt's inclusive services. The local tourist tax is charged separately.

Question 13

How much is the tourist tax?

Accepted Answer

The tourist tax is €3.50 per day for guests aged 14 and over.

Question 14

Can I also book bed and breakfast only?

Accepted Answer

Yes. For stays with bed and breakfast only, €14 per person per day is deducted from the half-board rate.

Question 15

What is required for a binding reservation?

Accepted Answer

For a binding reservation, Kesslwirt requires a written confirmation and a deposit of €200 by bank transfer or credit card.

Question 16

What payment methods are accepted?

Accepted Answer

Payment is possible by cash, debit card, Mastercard or Visa. Advance payment by bank transfer is also possible.

Question 17

Are there any discounts for children?

Accepted Answer

Yes, child discounts apply when sharing the parents' room with two full-paying adults. Children up to 4 years stay free, ages 5 to 10 receive 50% off, ages 11 to 14 receive 30% off. From 15 years upwards, and for the 3rd person sharing the room, a 15% discount applies.

Question 18

What are the cancellation terms?

Accepted Answer

Up to 4 weeks before the start of the holiday, cancellation is free of charge. From 4 to 2 weeks before arrival, 50% of the booked arrangement is charged; from 2 to 1 week, 70%; from 1 week up to arrival, 80%. In case of no-show, late arrival or early departure, 100% is charged.

Question 19

What kind of meals does Kesslwirt offer?

Accepted Answer

At Kesslwirt the day begins with a breakfast buffet. With half-board, guests are welcomed in the evening with a set menu and salad buffet.

Question 20

When is breakfast served?

Accepted Answer

The breakfast buffet is served from 7:30 to 10:00.

Question 21

What can guests expect at breakfast?

Accepted Answer

Breakfast features regional products such as jams from Val Martello, apples from Kastelbell, cheeses from the valley, South Tyrolean speck and cured-meat specialities, yoghurt, muesli creations, butter, juices, bread from local producers, herbal teas and Italian coffee.

Question 22

When is dinner served?

Accepted Answer

Dinner with a 3-course choice menu and salad buffet is served from 18:00 to 20:00. On Sundays, dinner with a 5-course menu starts together at 18:00.

Question 23

What cuisine is offered at Kesslwirt?

Accepted Answer

Kesslwirt serves South Tyrolean specialities, Italian dishes such as pizza and pasta, and dishes from international cuisine.

Question 24

When is the restaurant open?

Accepted Answer

The restaurant is open from 12:00 to 14:00 and from 17:30 to 21:00.

Question 25

When is the pizzeria open?

Accepted Answer

The pizzeria is open continuously from 12:00 to 22:00.

Question 26

Are vegetarian, gluten-free or lactose-free meals available?

Accepted Answer

Yes, vegetarian, gluten-free and lactose-free meals are available on request and by prior arrangement. Please inform Kesslwirt about any intolerances before your arrival.

Question 27

Does Kesslwirt have a wellness area?

Accepted Answer

Yes, Kesslwirt has a small wellness area with saunas, a steam bath, plunge pool, whirlpools and a relaxation room.

Question 28

From what age is the wellness area accessible?

Accepted Answer

The wellness area is accessible from the age of 16.

Question 29

Is there a pool at Kesslwirt?

Accepted Answer

Yes, since March 2026, Kesslwirt has a heated outdoor pool measuring 16 x 5 metres.

Question 30

What does the new sauna area offer?

Accepted Answer

The new sauna area on garden level offers a Finnish sauna with garden views, a bright relaxation room, infrared loungers with a Kneipp basin, showers, and a vitamin bar with spring water, juices, teas and fresh fruit.

Question 31

Is there a wellness garden?

Accepted Answer

Yes, Kesslwirt has a wellness garden with whirlpool, relaxation loungers and daybeds.

Question 32

Is Kesslwirt suitable for hikers and cyclists?

Accepted Answer

Yes, Kesslwirt is well suited as a bike and hiking hotel in Vinschgau and is located directly on attractive hiking and cycling routes.

Question 33

Is the Vinschgau cycle path nearby?

Accepted Answer

Yes, Kesslwirt is located directly on the Vinschgau cycle path.

Question 34

Does the Via Claudia Augusta pass the hotel?

Accepted Answer

Yes, the Via Claudia Augusta, also known as the Adige cycle route, runs directly past Kesslwirt.

Question 35

Are e-mountain bikes available for hire?

Accepted Answer

Yes, Kesslwirt rents out 6 e-mountain bikes for a fee. The daily price is €19.

Question 36

Is there a bike storage room?

Accepted Answer

Yes, there is a lockable bike storage room.

Question 37

Do guests receive the VinschgauCard?

Accepted Answer

Yes, guests receive the VinschgauCard for free use of all public transport in South Tyrol as well as discounted rides on cable cars.

Question 38

What activities are possible in the surroundings?

Accepted Answer

Hiking, cycling, mountain biking, rafting, swimming, paragliding and, in winter, skiing are all possible in the surroundings.

Question 39

Is rafting possible nearby?

Accepted Answer

Yes, rafting is possible on the Adige river. The entry point is right in front of the hotel.

Question 40

Can I arrive by train?

Accepted Answer

Yes, arrival by train is very convenient. The Vinschgau railway stops in Tschars; the station is only about two minutes' walk from the hotel.

Question 41

Can I arrive by bicycle?

Accepted Answer

Yes, arrival by bicycle is possible because the Via Claudia Augusta passes right by the hotel.

Question 42

Which cable cars are nearby?

Accepted Answer

Nearby you will find the cable cars of St. Martin am Kofel in Latsch, Unterstell in Naturns and Aschbach in Rabland. Tickets for these cable cars are not included.

Question 43

Are dogs allowed at Kesslwirt?

Accepted Answer

Dogs are accepted only by prior arrangement. A fee of €15 per day is charged for dogs, excluding food.

Question 44

Are dogs allowed in the restaurant, garden or wellness area?

Accepted Answer

No, dogs are not allowed in the restaurant, garden or wellness area.

Question 45

Are single-use slippers provided in the room?

Accepted Answer

No, for sustainability reasons no single-use slippers are provided in the room. Guests are kindly asked to bring their own bathing slippers or bathing shoes.

Question 46

Can I request gift vouchers from Kesslwirt?

Accepted Answer

Yes, gift vouchers can be requested without obligation via the website.

Question 47

Are there offers for specific seasons?

Accepted Answer

Yes, Kesslwirt offers tailored packages for different seasons, including spring, summer and autumn.

Frequently asked questions

General

Rooms & Stay

Booking & Prices

Cuisine

Wellness & Relaxation

Active holiday & Surroundings

Arrival & Location

Dogs & Sustainability

Gift vouchers & Offers